Frequently Asked Questions

 

HOW DO I GET INVOLVED? 

All bookings can be done via this website. However if you are experiencing any issues, or would like to discuss your visit prior to booking, please do get in touch via email. I'd be happy to assist you. 

can you visit me at home? 

Possibly. As a small independent, I currently only operate a mobile service within Hackney, Tower Hamlets and Islington boroughs in London. 

 

What forms of payment do you accept? 

As a safety measure I only accept payments online via our secure booking system.

IS IT SAFE? 

As a qualified and fully insured therapist operating in the UK, I take every precaution to ensure your safety. Techniques performed, vary from person to person, dependent on individual needs, but your comfort and wellbeing will also be paramount. ​In light of the current pandemic extra precautions have also been put in place to ensure your healthy and safety, please visit the Ethics & Hygiene section of the website for further details. 

what if i need to cancel my appointment? 

If it is necessary for you to cancel your booking, you may do so free of charge up to 48 hours prior to your original booking. If you cancel less than 48 hours before but, more than 24 hours in advance, you will be refunded 50% of the service charge. If you cancel with less than 24 hours notice or do not attend your appointment, we are unable to refund the cost of your booking entirely.

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hello@alignlondon.co.uk

1st Floor, Mare Street Wing, St Joseph’s Hospice, Mare Street, London, E8 4SA

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